|
Apprehending A Shoplifter:
Before you stop a suspect for shoplifting, you must:
Observe the suspect enter the section and/or approach the counter or display empty-handed.
Observe the suspect pick up the merchandise from the counter, display or rack and conceal the item.
Know exactly what the item is and where (approximately) it is concealed on or about the person.
Know that the item has not been paid for.
Wait until the suspect leaves the store before stopping him or her or until the suspect has been given every reasonable opportunity to pay for the item. If the suspect is purchasing an item legitimately but still has another item concealed, you should ask as part of the transaction "Will that be all for today?" or "Do you have anything else?" It is not necessary for the suspect to leave the store before being apprehended but your case may be stronger if you let him/her exit first.
If at all possible, do not stop or apprehend the suspect alone. Have another employee assist you, both for your physical protection and for the purpose of witnessing the detainment or arrest.
Politely ask the suspect for the item which he/she has not paid for.
If the suspect resists being detained, let him/her go. Cal 9-1-1 immediately with a good description of the suspect and the direction he/she was headed.
It is important that you take adequate precautions in dealing with shoplifters. No amount of merchandise is worth an injury or your life.
|
