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Prevention Strategies:
All merchants want their stores to be merchandised and displayed in ways that are inviting to and convenient for the customers. The object is to strike a balance between prevention and an armed camp. Strategies 1 through 3 below may not be appropriate for a small business that has many customers that shop on a regular basis, thus making new the new customer stand out. However, strategies 1 through 3 can be very effective for the larger store with a large and varied customer base that makes it difficult for employees to recognize regular customers.
Post anti-shoplifting signs in clearly visible locations. The message can be as simple as "All Shoplifters will be prosecuted."
Consider installation of mirrors, raised observation platforms, one-way mirrors or surveillance cameras.
Consider stationing a uniformed guard at the store's exit during busy periods.
Schedule employees working hours to assure adequate personnel coverage during peak periods. Opening and closing times are the most vulnerable times. Make sure staff is adequate during these times.
Keep doors locked which are infrequently used.
If you have more than one checkout aisle, sufficiently barricade those not in use.
Display small and/or expensive items behind the checkout counter or in locked display cases.
Eliminate blind spots in aisles, corners and counter tops.
Price items by machine or rubber stamps, not by handwriting or gummed labels. This prevents price switching.
Permit only authorized personnel to set prices and mark merchandise.
Conduct unannounced spot-checks to ensure that actual prices agree with authorized prices and price changes.
Consider providing a secure and easy house-check area for customer's packages.
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