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Alert Employees CAN PREVENT SHOPLIFTING
Employee training must include the following steps to prevent shoplifting:
Greet customers as they enter the store. Courtesy and attention are good for business and bad for the shoplifter. Shoplifters shun attention.
Watch the customer. Darting eyes and nervous hands are frequent clues.
Keep a watchful eye for people just wandering about the store.
Be on the lookout for persons who enter the store carrying large packages, big purses, shopping bags, or wear unusually bulky clothing.
Be wary of distracting situations. Pros often work in pairs -- one distracts the employee, while the other shoplifts
Avoid placing more than one valuable item on the counter at a time, when showing it to the customer
Never leave display cases unlocked.
Do not allow customers to take more than one article of clothing into a dressing room at one time
Always remove empty hangers from clothing racks after the article has been purchased. In this way, an empty hanger becomes a signal that a shoplifter is at work.
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