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Prosecute All Thieves
Call the police on every shoplifter you catch. No exceptions.
In the shoplifters' minds, if you don't call the police, they win, and they will continue to hit your store over and over.
Do not release juvenile shoplifters to their parents; prosecute them. The only time I was ever caught, I was thirteen years old. The police were not called, and I continued shoplifting another 15 years --including from the store in which I was caught.
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